Type

Device or system

Basics and everyday problems2 guides

  • Fix

    Chromebook won't turn on: what to try

    A Chromebook with no sign of life: check the charger, then try a hardware reset and recovery in order.

    Chromebook

    12 minBeginner

  • Fix

    Chromebook slow or frozen: how to fix it

    Your Chromebook is slow, or a page or the whole screen has frozen. Try these fixes in order, from closing tabs and the Task Manager to updates and extensions.

    Chromebook

    10 minBeginner

Wi-Fi, Bluetooth and printing3 guides

  • Fix

    Chromebook Wi-Fi problems: how to fix them

    A Chromebook that drops Wi-Fi or shows no internet: check the Wi-Fi switches, run Diagnostics, then forget and rejoin the network.

    Chromebook

    12 minBeginner

  • How-to

    Connect Bluetooth and USB accessories to a Chromebook

    Pair a Bluetooth keyboard, mouse or headphones with a Chromebook, plug in USB devices, and fix an accessory that will not connect or reconnect.

    Chromebook

    10 minBeginner

  • How-to

    How to add a printer to a Chromebook

    Print from a Chromebook over Wi-Fi, Ethernet or USB. Save a printer in Settings, add it by IP address if it is not found, and fix a printer that will not print.

    Chromebook

    10 minBeginner

Apps and software2 guides

  • How-to

    How to install apps on a Chromebook

    Add apps and extensions to a Chromebook from Google Play and the Chrome Web Store, turn on the Play Store, remove apps, and see why an app will not install.

    Chromebook

    10 minBeginner

  • How-to

    Install ChromeOS Flex on an old PC or Mac

    Put Google's free ChromeOS Flex on an older PC or Mac. Covers requirements, backing up, making the USB installer, trying it first, and installing.

    Chromebook, Windows 10

    45 minAdvanced

Updates, reset and recovery2 guides

  • How-to

    How to update ChromeOS

    Check for and install the latest ChromeOS update on your Chromebook, and find the date when your model stops receiving automatic updates.

    Chromebook

    8 minBeginner

  • How-to

    How to reset a Chromebook (Powerwash)

    Factory reset a Chromebook with Powerwash to fix stubborn problems or before passing it on. Covers what is erased, how to back up first, and the exact steps.

    Chromebook

    20 minIntermediate