Type

Device or system

Can't connect or no internet5 guides

Speed and coverage3 guides

  • Fix

    Slow Wi-Fi: how to get faster speeds

    Pages load slowly and video keeps buffering. Find out whether Wi-Fi, your router or your internet plan is the bottleneck, then try the fixes from simplest up.

    Any device

    15 minBeginner

  • How-to

    How to check your internet speed accurately

    Run a fair internet speed test, read the numbers correctly, and compare them with your plan to decide whether to fix Wi-Fi or contact your provider.

    Any device

    10 minBeginner

  • Explainer

    Router placement, extenders and mesh Wi-Fi explained

    Where you put your router matters as much as which router you own. Learn how to place it, and when an extender or a mesh system is the better fix.

    Any device

    8 minBeginner

Router and network setup3 guides

  • How-to

    How to restart your router and modem the right way

    Restart your router and modem in the right order, with the right waits, and learn which lights show it worked. Your settings stay safe.

    Any device

    10 minBeginner

  • How-to

    How to find or change your Wi-Fi password

    Find a saved Wi-Fi password on Windows, Mac, iPhone or Android, or change it in your router, and learn what to do on your devices afterwards.

    Any device

    12 minBeginner

  • How-to

    Flush DNS and reset network settings

    Clear your computer's DNS cache and reset network settings on Windows 11, Windows 10 or Mac, with the safest steps first and a clear warning before the last one.

    Windows 11, Windows 10, Mac

    12 minIntermediate

Understand your network1 guide

  • Explainer

    Wi-Fi bands explained: 2.4, 5 and 6 GHz

    Learn what the 2.4, 5 and 6 GHz Wi-Fi bands are, how they trade range for speed, and which one suits each device in your home.

    Any device

    7 minBeginner