Editorial Policy

This page explains how guides on Guided Fixes are made, so you can decide how far to trust them. It describes the real process, including its limits.

How a guide is made

In short, guides are researched from official documentation and reputable references. They are drafted with AI assistance, checked against the sources before publishing, dated, and corrected when readers report errors. Here is each step in more detail.

1. Choose the topic. We write about problems and tasks that everyday users often face, and about topics that readers ask for through the contact page.
2. Research. We read official documentation first, such as the support pages of the company that makes the software or device. We then use standards bodies and reputable technical references.
3. Draft with AI assistance. We use AI tools to help draft the text of guides from the sources we gathered. AI tools can make mistakes, which is why the next step matters.
4. Check against the sources. Before a guide is published, we check the draft against the sources: menu names, commands, version details and dates. Anything we cannot confirm is left out.
5. Publish with a date. Each guide shows when it was last updated and lists its main sources.
6. Correct when needed. When readers report an error, we check it and correct the guide.

What we do not claim

Guides are published under the name of the site, not under the name of an individual author. We want to be clear about the limits of our process.

• We make no claim that a named expert or a qualified technician has reviewed or approved any guide.
• We make no claim that a guide was tested on a particular device, model or version of software. The steps come from the sources, so what you see on your screen may differ.

Treat each guide as careful general help. Check that the version and screens match yours before you change anything.

Sources

We start with the support pages of the company that makes the software or device. After those, we use standards bodies and well-known technical references.

We do not treat forums, download portals or "driver updater" sites as authorities. Guides list the main pages they were based on, so you can read the originals yourself.

What we will not recommend

Some advice puts readers at risk, so our guides never give it.

• We never suggest driver-updater tools or download portals. Drivers and software should come from the device maker or from the operating system's own updater. See Safe downloads and fake driver sites.
• We never suggest cracked software, activators or key generators. For old versions of Windows, you need your own legally obtained disc or image and a valid license.
• We never suggest letting a stranger take remote control of your computer. A guide that mentions a built-in remote tool explains that it is only for someone you called yourself and trust. See You gave someone remote access: what to do now.
• We never suggest calling a phone number found in a pop-up or an unexpected message. Where the right next step is the maker's support, the guide points you to the support page on the maker's own website. See How to find real support and avoid fake phone numbers.

Money, independence and neutrality

No one pays us to write about a product or to change what a guide says. This site has no paid placements, no sponsored guides and, at present, no affiliate links. We name a product only when the steps need it, such as a maker's app or an official download page. See the Advertising and Affiliate Disclosure and Independence and Trademarks.

How to read ratings and the updated date

Star ratings

Star ratings come from visitors who chose to rate a guide. They are anonymous and are not verified. They are not expert reviews, and they do not prove that a guide is correct. Read the Ratings and Reviews Policy for details.

The updated date

The date on a guide is the day it was last written or checked against its sources. A recent date means we looked at the guide recently. It does not promise that the guide fits your version. An older date does not mean a guide is wrong, but check that the version, menu names and screens match what you see.

Corrections

If something is wrong, tell us through the contact page and choose Report an error in a guide. Please tell us which guide and step, what you saw instead, and your device and version.

We aim to read every report. When we confirm a mistake, we correct the guide and update its date. We deal with errors that could cause data loss or a security risk first. We may not be able to reply to every message.