Type
Device or system
Scams and fake pop-ups4 guides
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Explainer
How to spot tech support scams
Learn how tech support scams reach you, the warning signs that give them away, and what to do if you see one, answer one or have already paid.
Any device
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Fix
Fake virus pop-up: what to do
A loud warning says your device is infected and gives a number to ring. Here is how to close it safely, clean up afterwards and stop it coming back.
Any device
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Fix
You gave someone remote access: what to do now
You let a stranger control your computer or phone, or shared a password. Follow these calm steps in order to cut them off, protect your accounts and check for money lost.
Any device
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How-to
How to find real support and avoid fake phone numbers
Learn how to reach a company's genuine help channels, check a website address, and spot fake support listings in search results, ads and pop-ups.
Any device
Passwords and accounts1 guide
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How-to
Strong passwords and two-step verification
Learn how to make strong passwords you do not have to remember, use a password manager, and turn on two-step verification for your Google, Microsoft and Apple accounts.
Any device
Protect your devices3 guides
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Explainer
Safe downloads and fake driver sites
Understand why download sites and free driver tools are a common way to get malware, and learn a safe route for software and drivers from official sources only.
Any device
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How-to
How to run a malware scan
Run a quick, full or offline scan with the free Windows Security app, and learn what a Mac does by itself, so you can check a device you are worried about.
Windows 11, Windows 10, Mac
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Explainer
Public Wi-Fi safety: what to do and what to avoid
Find out how safe cafe, hotel and airport Wi-Fi really is, which habits protect you, and when to use your phone's own connection instead.
Any device
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