How-toPC Troubleshooting
How to back up your files and create a restore point
Protect your photos and documents with a backup, and give Windows a restore point to return to if an update or driver goes wrong. Steps for Windows 11 and Windows 10.
- Windows 11
- Windows 10
A backup is a second copy of your files kept somewhere else, so one broken drive, bad update or mistake cannot cost you your photos and documents. Here you set up a backup and also a restore point, which lets Windows go back to an earlier working state.
Windows 10 no longer gets free updates
Free security updates for Windows 10 ended on October 14, 2025, unless you enrolled in Microsoft's Extended Security Updates program. The steps below still work. A backup is also the first step before moving to Windows 11. See Windows 10 end of support: what to do.
What you need
A backup and a restore point do different jobs, and you can use both.
Text version of this diagram
- File History: Your files 5 out of 5, Settings and apps 1 out of 5, Windows files 1 out of 5. Copies to a drive you connect.
- Windows Backup: Your files 4 out of 5, Settings and apps 4 out of 5, Windows files 1 out of 5. Uses OneDrive and a Microsoft account.
- Restore point: Your files 1 out of 5, Settings and apps 3 out of 5, Windows files 5 out of 5. Not a backup of your files.
| Tool | What it needs | Good for |
|---|---|---|
| File History | An external drive or a network location | Copies of your files, with older versions you can bring back |
| Windows Backup | A personal Microsoft account and OneDrive storage | Folders, some settings and a list of apps, for a new or reset PC |
| Restore point | System Protection turned on | Undoing a bad update, driver or program |
A restore point is not a backup. Microsoft describes it as a snapshot of system files, installed apps and settings that is not meant to affect your personal data. If the drive fails, a restore point cannot bring your photos back.
Plan on about 20 minutes. Use an external drive with more free space than the files you want to protect. Keep it somewhere safe. Better still, keep a second copy away from home, such as in the cloud.
Back up with File History
File History saves copies of your files to an external drive or a network location, and keeps older versions. Microsoft says it backs up your libraries, such as Documents, Pictures, Videos and Music, and Desktop is also listed as a default.
- Connect the external drive to the PC.
- Open . Under it, select Save backup copies of your files with File History.
- Select Turn on. If you want a different drive, select Select drive first, choose it and select OK.
- If Windows asks whether to move existing files or start fresh, choose the option that suits you.
The File History page should now say it is on and show when files were last copied. If Windows does not see the drive, see external hard drive not showing up.
Folders outside the libraries
To include another folder, right-click it in File Explorer, select Show more options, then Include in library, and choose a library.
Back up with Windows Backup
Windows Backup copies your Desktop, Documents, Pictures, Videos and Music folders to OneDrive, and also remembers apps and some settings. It needs a personal Microsoft account. Work or school accounts are not supported. A free Microsoft account includes 5 GB of OneDrive storage, so a large photo collection may need more space.
- Open . You can also search for backup in the Start menu.
- Sign in with your Microsoft account if asked.
- Choose what to back up. On Windows 11, use Manage sync settings under OneDrive folder syncing to pick the folders, then Remember my apps and Remember my preferences for the rest. On Windows 10 the same page has similar toggles under slightly different names.
- Wait for OneDrive to finish syncing. A sign-in, storage or sync error in OneDrive can stop the backup.
On a new PC, or after you reinstall Windows, sign in with the same Microsoft account during setup and choose to restore. Protect that account with a strong password and two-step verification. See strong passwords and two-step verification.
Create a restore point
Make one before you install a new driver, a large update or a program you are unsure about. Microsoft says System Protection is not turned on by default and recommends turning it on, so check yours once.
- Select Start, type Create a restore point and open it. Or press Win + R, type
systempropertiesprotection.exeand press Enter. - On the System Protection tab, select your Windows drive, then select Configure....
- Select Turn on system protection. Use the slider to set the maximum disk space it may use, then select Apply and OK. Windows now creates restore points when needed.
- Select Create..., type a short description such as
Before new driver, and select Create. - Wait for the message that the restore point was created, then select Close.
Text version of this diagram
- Back up files: Turn on File History or Windows Backup
- Turn on protection: Switch on System Protection for the Windows drive
- Make a restore point: Create one before a driver or big update
Check that it worked, and go back if you need to
Bring back a file
- In File Explorer, open the folder that used to hold the file.
- Right-click the folder and select Restore previous versions. On Windows 11 you may need to select Show more options first.
- On the Previous Versions tab, pick a version. Select the arrow beside Restore and then Restore to... to put a copy in a different place.
Plain Restore replaces the current file
Microsoft warns that restoring replaces the current version and that this cannot be undone. Use Restore > Restore to... if you want to keep both.
Go back to a restore point
- Press Win + R, type
rstrui.exeand press Enter. Or open . - Select Next and choose a restore point. Select Show more restore points to see older ones.
- Select Scan for affected programs if you want to see what will change.
- Select Next, then Finish. Windows restarts.
If you cannot sign in to Windows, System Restore is also available from the recovery menu under . You may need your BitLocker key if the drive is encrypted.
If something goes wrong
- No restore points are listed. System Protection was probably off. Turn it on now and make a restore point.
- File History cannot find the drive. Reconnect it and open File History again.
- Windows Backup shows an error. Check your OneDrive sign-in and free storage.
- If the PC will not start properly after a change, see blue screen errors, fix driver problems with Device Manager or Windows Update stuck or failing.
Frequently asked questions
Is a restore point enough to protect my photos?
No. A restore point protects Windows system files, settings and programs, not your personal files. Use File History or Windows Backup as well.
Do I need both File History and Windows Backup?
No. One is enough to start. File History uses a drive you own. Windows Backup uses OneDrive. Using both gives you two copies in two places.
Will a restore point remove programs?
It can. Programs and drivers installed after the restore point may be removed. Use Scan for affected programs to see what will change before you go ahead.
How often should I back up?
File History copies on a schedule once it is on. Check now and then that the drive is connected and the last copy date is recent.
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